I just worked for a start up company as a support agent, supporting the company’s native software and as a woman I just lived this for almost four years. One customer always wanted to do something that just wasn’t possible in the software. When I explained that, he told me I was stupid and that I was in the wrong line of work. He later called back and spoke to my male colleague. My male colleague told this customer all the same stuff I had said, using the same verbiage. The customer accepted it and thanked him